We value our clients' experience at Animal Hospital of Lewisville. If your pet or animal is currently a patient, please feel free to complete the following Client Experience Questionnaire. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view.
Dr. Kitrina Journell
Here are a few testimonials from our wonderful clients!
“Dr. Journell goes above and beyond! She and the rest of the staff are amazing!”
- Robin V., Client since 2013!
“I cannot begin to find the words to express how grateful I am to Dr. Journell and her team of associates. They are all so super sweet and compassionate towards my fur-babies. I feel confident in the care and comfort that they provide. My furbabies never seem stressed after a visit. I couldn't ask for better!”
- Katrina B., Client since 2014!
“I adore this facility. Although I am a first-time cat mom, Animal Hospital of Lewisville makes me feel so comfortable and welcome. I feel like I’ve known them all my life, and that is such a comforting feeling for someone like me with intense anxiety over everything. I couldn’t think of a better place to take my sweet Bella. Even though she gets feisty at your offices, we really do appreciate the exceptional care and comfort your staff provides us! :)”
- Jessie D., Client since 2016!
“We love the attention our pets receive at this clinic. We moved to Clemmons recently and decided to continue as patients here, even though there is another clinic within walking distance of our new house. Dr. Journell and her staff have gone above and beyond in their care of our dogs over the years.”
- Amanda T., Client since 2012!
“Dr. Journell always takes her time with Bailey & Hershey. Even though the tech’s are thorough in noting concerns before Dr. Journell enters the exam room, she clarifies any & all concerns before explaining her diagnosis (for sick visits). At that point, it becomes a joint decision on their treatment plan. She’s conservative with medications, and if alternative treatments are available we try that first, but is just as aggressive in treatment plans when necessary. She’s compassionate, is respectful of me and my dogs. As my 14 yr old chihuahua nears the end of her life, Dr. Journell understands that this point my main concern is her “quality” of life over quantity. On the other hand my 7 yr old boy, Bailey, has had some serious belly issues for the better part of his 7 years & over that time she’s developed a treatment plan that works for “us”. Plus if i’ve forgotten to ask any questions while we’re there, I can call back & ask without fear that i’m being “that” pain in the neck “Mom”. She’s top notch!!”
- Denise S., Client since 2013!